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Returns and refunds policy
There is always a 30-day return policy for products purchased at Grifff, This means that you have the right to revoke your purchase by emailing us within 30 days of the date you took receipt of the ordered product.
We don't cover costs of returns postage, but once we have received your order, we will refund the full amount of the product. The specific returns address will be sent in n email to you once the returns request has been emailed to
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. Unfortunately, we cannot offer the right of return or exchange on personalised posters printed to order.